We believe in complete honesty. Here's everything you need to know about how we operate — pricing, warranty, data, payment, and more. No surprises. Ever.
We do NOT charge a diagnostic fee. Bring your device in — we assess it for free before any work begins.
A detailed estimate is provided before any work begins. If additional issues are found, we inform you and seek approval first.
Most repairs done in under 15 minutes. We aim to complete repairs within the time frame specified and communicate any delays.
All repairs include a 30-day warranty on parts and labor. Same issue comes back — we fix it free, no questions asked.
Your data privacy is our priority. We may need your device password to test functionality. We never access personal data.
We accept Debit Card, CashApp, and Venmo. Full payment required upon completion — nothing taken upfront.
Cancellations must be made at least 15 minutes before the scheduled repair. A 25% fee may apply for parts already ordered.
Customers are responsible for backing up data before submitting devices. Please remove passwords or security locks when possible.
Vancouver Phone Repair is not responsible for further damage if a technician provides a verbal disclosure about a repair risk.
The price we quote is the price you pay. No last-minute add-ons. No surprise charges at checkout.
We dispose of electronic waste responsibly and in full compliance with environmental regulations.
We reserve the right to refuse service. By choosing Vancouver Phone Repair, you agree to abide by these policies.
Parts and labor for the specific repair performed. If the same issue recurs within 30 days, we fix it at no charge — no questions asked.
New physical damage after repair, liquid exposure after repair, and damage caused by unauthorized repair attempts after our service.
Walk in or call (360) 946-9898. Let us know it was recently repaired here. We'll assess and repair at no charge if it falls under warranty.
Walk in anytime — no appointment needed. 10501 NE HWY 99 Suite 41, Vancouver, WA 98686.